AT&T Customers Can Now Text 911

By Kaleigh Morrison

Published 07/31 2014 07:00PM

Updated 07/31 2014 09:35PM

ELMIRA, N.Y. (18-NEWS) Everyone in Chemung County with AT&T and Verizon cell phone service can now send emergency text messages to 911.

The Chemung County Communication center added the ability for AT&T customers to text 911 when they are unable to make a phone call. Verizon customers have had the ability since August of 2013. Customers must be in range of the Chemung County Cell Tower, or the signal will not know where to send the text.

It’s still preferable to call 911 so operators can ask questions, but local authorities said the text ability could be a life-saver.

Copyright 2015 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.