HP has officially expanded its recall on more batteries throughout the companies products.
Consumers should immediately visit HP’s website to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall.
The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall.
These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
HP has received eight new reports of battery packs in the U.S. overheating, melting, or charring, including one report of minor injury and two reports of property damage totaling $1,100.