Extreme cold triples call volume for AAA

Local News

With Sunday’s overnight temperatures below zero, and Monday’s daytime high in the single digits, the call volume was triple what it normally is for an average January day at the AAA of Western and Central New York.

Sixty-seven percent of those calls were related to a dead car battery.  Assistant Fleet Manager Dan Fisher has some advice for those whose car barely started Monday. With anotehr bitter cold night coming, Fisher says you should think ahead.

“Do leave yourself some extra time, especially if you heard that slow crank today which is where you turn it over and it just a little bit slow,” Fisher said. “Definitely give yourself some extra time tomorrow. One thing not to do is just go start it up and turn it right off. We go to a lot of calls in fact where people will hit the remote starter but only let it run for about 10 minutes or so, and then it’ll turn off. That can actually be a detriment to the battery.”

The automobile club posted the following alert on its website in light of the high volume Monday:

Severe Weather Alert

Due to winter weather conditions and bitter cold temperatures, we are experiencing extremely high call volume.

We are prioritizing service requests in an effort to assist members who are in dangerous roadside conditions first. If you are in an emergency situation, don’t hesitate to call 911 for assistance. If you are at home or in a safe location, we appreciate your patience as we try to ensure the safety of those on the road in extremely cold conditions first.

You can always request emergency road service online at AAA.com, by using our AAA Mobile App, or by calling (800) 222-4357.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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