The next time you fly and arrive ahead of your luggage, you may be eligible to get some money back, if new rules proposed by the Transportation Department are adopted.
The Transportation Department is proposing new rules that would require airlines to refund fees when checked bags are “substantially” delayed.
The Department has not defined “substantially.”
The proposal is one of a series of steps the Obama Administration says it is taking to boost consumer protections for passengers.
This summer Congress directed the Department to require airlines to refund these fees to passengers whose luggage is delayed 12 hours or more for domestic flights and 15 hours or more for oversees flights.