(NEWS10)– The holidays are over and National Returns Day is here. UPS says they’re expecting to break a seventh consecutive record.
The shipping company says a record 1.9 million returns are expected to be processed on January 2, 2020. That’s a 26% jump when comparing last year’s numbers.
When it comes to that repeat shopping decision, 73% of people who shop online say their return experience is a big factor in deciding whether or not they will return to a store, that’s according to an UPS Pulse of the Online Shopper study.
For more information on where both shoppers and retailers can drop off their UPS packages, click here.